Privacy Policy

Plataine Ltd. and its affiliated companies and subsidiaries (collectively “Company”, “we” or “us”) is the sole owner and developer of a platform intended for: (i) providing our registered costumers (“Customer(s)”) with an industrial IoT-enabled technology of intelligent automation and optimization software solutions for advanced manufacturing (“Platform”); and (ii) a support portal (“Support Portal”) (collectively, “Service(s)“). 

Plataine respects the privacy of clients, partners, vendors, service providers, employment candidates and website visitors, and is committed to protecting the personal information that is shared with us (these and any others with respect to whom we collect Personal Data, shall collectively be referred to as “you” or “Data Subjects”).

This policy and notice (the “Privacy Policy”) explains the types of Personal Data we collect from you, that we receive about you or that you may provide in the course of your interest in our Services, during your usage of our Platform, during business transactions, conferences or when you visit our website. We are transparent about our practices regarding the information we collect, use, maintain and process and describe our practices in this policy and notice. Please read the following carefully to understand our practices regarding your Personal Data and how we will treat it.Your privacy is important to us. We therefore encourage you to read this Privacy Policy carefully prior to accessing or using our website or any of our Services. 

For the purposes of the EU General Data Protection Regulation and the UK Data Protection Law 2018 (together the “GDPR”), as well as other applicable privacy laws, Plataine is a data controller (“Controller”) in relation to the Personal Data of the representatives of our Clients and prospective clients, employees, partners, vendors and website visitors. 

For the purposes of the GDPR and other applicable privacy laws, Plataine is a data processor (“Processor”) in relation to the processing of the personal data of our clients’ manufacturing staff as part of the Services (e.g. data collected when a client’s manufacturing staff use the TPO or seek support). Therefore, when processing this data we are doing so on behalf of our clients who are Controllers of such data. If you are a member of one of our client’s manufacturing staff making use of our services, please contact our client in order to receive further information regarding the processing of your personal data as part of our Services.

This Privacy Policy constitutes an integral part of our Terms of Use available at: https://www.plataine.com/tou/, as well as any Purchase Order or agreement signed between us and the Customers (“Terms”). Definitions used but not defined herein shall have the meaning ascribed to them in our Terms.

AMENDMENTS

We reserve the right to periodically amend or revise this Privacy Policy which will go into effect immediately upon the publication of the revised Privacy Policy on our website. The last revision date will be reflected in the “Last modified” heading located at the top of the Privacy Policy. We will make a reasonable effort to notify you in the event that we implement any amendments that substantially changes our privacy practices. We recommend that you review this Privacy Policy periodically to ensure that you understand our privacy practices and to check for any amendments.

THE HIGHLIGHTS 

• You are not required by law to provide us with any Personal Data. Sharing Personal Data with us is entirely voluntary. Some of our Services however, may depend on providing us with certain Personal Data, as specified below.
• Children under the age of 18 are not permitted to use the Services or provide us with any Personal Data. 
• You may be entitled under applicable law to request to review, amend, erase or restrict the processing of your Personal Data, all as detailed under this Privacy Policy. 

If you have any questions or requests regarding the processing of your Personal Data, or would otherwise like to contact us in connection with this Privacy Policy, please send us an email to: privacy@plataine.com.

Subject to applicable law (and specifically the GDPR), our lawful basis for processing Personal Data is as follows: 

Processing which is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract:

• carrying out our obligations arising from any contracts entered into between you and Plataine and/or any contracts entered into with Plataine and to provide you with the information, support and Services that you request from Plataine;
• verifying and carrying out financial transactions in relation to payments you make in connection with the Services.

Processing which is necessary for the purposes of the legitimate interests pursued by Plataine or by a third party of providing an efficient and wide-ranging service to Clients:

• notifying you about changes to our Platform and Services;
• contacting you to give you promotional content and webinars related to our Services which may be of interest to you (after you provide consent, when required under applicable law). You can unsubscribe from these communications at any point; 
• soliciting feedback in connection with the Services;
• tracking use of our website to enable us to optimize it;
• Contacting you in order to interest you in our Services;
• for security purposes.

Processing which is necessary for compliance with a legal obligation to which Plataine is subject or for exercising and defending legal claims:

• compliance and audit purposes, such as meeting our reporting obligations in our various jurisdictions, anti-money laundering, tax related obligations, and for crime prevention and prosecution in so far as it relates to our staff, clients, service providers, facilities etc; 
• if necessary, we will use Personal Data to enforce our terms, policies and legal agreements, to comply with court orders and warrants and assist law enforcement agencies as required by law, to collect debts, to prevent fraud, infringements, identity thefts and any other service misuse, and to take any action in any legal dispute and proceeding.

TYPES OF DATA WE COLLECT 

If you are a Visitor or a Customer, we may collect certain information about you, that can be classified, as follows:

1. Non-Personal Data: aggregated, non-personal non-identifiable information which may be made available or gathered via your use of our website or Services. We are not aware of the identity of the individual from which the Non-Personal Data is collected.
2. Personal Data: we may collect from you, during your access or interaction with our website and use of our Services, individually identifiable information, namely information that identifies an individual or may with reasonable effort be used to identify an individual.

The types of data that we collect as well as the purpose for processing such data are specified in the table below.

HOW WE COLLECT DATA

Depending on the nature of your interaction with the website or Services, the above detailed data is collected as follows:

• We collect Personal Data when you or your organization send it to us, or when a vendor, distributor or other business partner, sends it to us; we also collect Personal Data through our website and through our interactions with you. Automatically, during your use of our website, including through the use of cookies (as detailed below and in our Cookies Policy), and other similar tracking technologies.

We will ask for your consent to collect Personal Data and offer you the choice to opt-out of such collection if we are required to do so in accordance with applicable law.

COOKIES POLICY

We use cookies or similar tracking technologies when you access the website or interact with the Services.  This use is a standard industry-wide practice. A “cookie” is a small piece of information that a website assigns and stores on your device while you are viewing a website. Cookies can be used for various purposes, including allowing you to navigate between pages efficiently, as well as for statistical purposes, security, advertising, and more. You can find more information about cookies at: www.allaboutcookies.org and https://cookiepedia.co.uk/.

There are several types of cookies, including:

• • Essential, Functionality, Operation & Security Cookies – essential for enabling user movement around the website, for the website to function properly, and for security purposes. Please note that these cookies either cannot be disabled, or if disabled, certain features of the Services may not work.
  • Analytic, Measurement & Performance Cookies – used to collect information about how users use the website (clickstream, navigation, time and date of access, etc.) in order to improve our Services and the way we offer them, as well as assessing performance of the content available in the website. 
  • Preference, Targeting & Advertising Cookies – used to advertise across the internet and to display relevant ads tailored to users based on the parts of the website they have (e.g., the cookie will indicate you have visited a certain webpage and will show you ads relating to that webpage) 

The table below details the third parties’ cookies we currently use, purpose of use, their Privacy Policy and opt-out controls:

  For additional information of our use of Google products, click here.

Cookies Opt-Out

Most browsers will allow you to erase cookies from your computer’s hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. By following the instructions of your device preferences, and by adjusting the privacy and security settings of your web browser, you may remove cookies, however, if you block or erase cookies some features of the website and Services may not operate properly and your online experience may be limited. 

Please refer to the support page of the browser you are using. In this regard, following are some links which you may find useful: Google Chrome; FireFox; Internet Explorer; Safari; Edge; Opera

You may opt-out directly from third party retargeting cookies or other ad-technology trackers through self-regulator services like the Network Advertising Initiative’s (“NAI”) website – NAI consumer opt-out page or the Digital Advertising Alliance’s (“DAA”) website – DAA opt-out page; 

DIRECT MARKETING 

We may send our Customers or potential customers an email or other messages about us or our Services. We may also send our updates or newsletter to our Customers and potential customers. When required by applicable law, we will collect your consent before such communications. You can unsubscribe and stop receiving promotional communications from us by following the unsubscribe link located at the bottom of each communication or by emailing us at info@plataine.com.

Please note that in the event you are our Customer, even if you unsubscribe, we reserve the right to send you service-related communications, including service announcements and administrative messages, relating either to your account or to your transactions the Services, without offering you the opportunity to opt out of receiving. 

SHARING DATA WITH THIRD PARTIES

We do not share any Personal Data collected from you with third parties or any of our partners except in the following events:

• Legal Requirement: We will share your information in this situation, only if we are required to do so in order to comply with any applicable law, regulation, legal process or governmental request (e.g., to comply with a court injunction, comply with tax authorities, etc.);
• Policy Enforcement: We will share your information, solely to the extent needed in order to: (i) enforce our policies and agreements; or (ii) to investigate any potential violations thereof, including without limitations, detect, prevent, or take action regarding illegal activities or other wrongdoings, suspected fraud or security issues;
• Company’s Rights: We will share your information in order to establish or exercise our rights, to prevent harm to our rights, property or safety, and to defend ourselves against legal claims when necessary, subject to applicable law;
• Third Party Rights: We will share your information, solely to the extent needed in order to prevent harm to the rights of our Customers, or any third party’s rights, property or safety;
• Affiliated Companies and Corporate Transactions: We may share your information with our parent company, any of our subsidiaries, joint ventures, or other companies that are under common control with the Company (“Affiliated Companies”) solely if and when applicable or necessary for the purposes described in this Privacy Policy, as well as in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, we will make our best efforts to ensure that our Affiliated Companies or acquiring company assumes the rights and obligations as described in this Privacy Policy.
• Service Providers: We may share your information with third parties that perform services on our behalf (e.g. servers, service functionality and support, marketing, etc.). 

We reserve the right to use, disclose or transfer (for business purposes or otherwise) aggregated and processed Non-Personal Data to third parties, including, inter alia, affiliates, for various purposes including commercial use. This information may be collected, processed and analyzed by us and transferred in a combined, collectively and aggregated manner to third parties.

YOUR RIGHTS 

Data protection and privacy laws may provide you with some of the following principal rights (depending on your jurisdiction) with respect to your Personal Data, which you may exercise:

• The right to access your Personal Data;
• The right to ensure your Personal Data is accurate, complete and up to date;
• The right to have your Personal Data amended (by correcting, deleting or adding information);
• The right to object to the processing of your Personal Data;
• The right to send or “port” your Personal Data;
• The right to file a complaint with a supervisory authority in your jurisdiction; and
• The right to withdraw consent, subject to legal or contractual restrictions and reasonable notice;

Please review our Privacy Rights Policy to learn more.

In the event that you contact us and request to exercise any of your rights detailed above, we may request that you provide us with certain information in order to verify your identity and locate your data. Such a process may take a certain period of time, subject to applicable privacy laws. 

Please note that, you may have different rights than those which we listed above subject to privacy protections laws in your jurisdiction.

If you wish to exercise any or all of the above rights, please fill out the Privacy Rights Request (“PRR”) form available here, and send it to our privacy team at: privacy@plataine.com. 

If you wish to receive more information or in the event that you have any additional complaints about your privacy rights, please contact us at: privacy@plataine.com.

Data subjects in the EU, UK and other locations have the right to lodge a complaint, with a data protection supervisory authority in the place of their habitual residence. If the supervisory authority fails to deal with a complaint, you may have the right to an effective judicial remedy.

DATA RETENTION 

Unless you instruct us otherwise and subject to applicable laws, we retain the information we collect for as long as needed to provide our Services and to comply with our legal obligations, resolve disputes and enforce our agreements if applicable. 

SECURITY

We use physical, technical and administrative security measures for the Services in compliance with industry standards in order to prevent your Personal Data from being accessed without the proper authorization, improperly used or disclosed, unlawfully destructed or accidentally lost. It is important for you to remember however, that unfortunately, the transmission of information via the internet cannot be 100% secure. As such, although we will do our best to protect your Personal Data, we cannot guarantee the security of data transmitted via our website or our Services and any transmission of your data shall be done at your own risk. 

Please contact us at: privacy@plataine.com if you feel that your privacy was not dealt with properly or was dealt with in a way that was in breach of our Privacy Policy or if you become aware of a third party’s attempt to gain unauthorized access to any of your Personal Data. We will make a reasonable effort to notify you and the appropriate authorities (if required by applicable law) in the event that we discover a security incident related to your Personal Data. 

CHILDREN

Our website and Services are not directed nor is it intended for use by children (the phrase “child” shall mean an individual that is under the age defined by applicable law and specifically under the age of 18) and we do not knowingly process a child’s information. We will discard any information that we receive from an individual that is considered a “child” immediately upon our discovery that such an individually shared information with us. Please contact us at: privacy@plataine.com if you have reason to believe that a child has shared any information with us. 

TRANSFER OF YOUR DATA

Personal Data collected in the EU and UK is transferred to, and stored and processed at, a destination outside the European Economic Area (EEA) and the UK. This includes transfers to Israel, a jurisdiction deemed adequate by the EU Commission, and to the USA, not currently deemed adequate. 

Where your Data is transferred outside of the EEA or UK, we will take all steps reasonably necessary to ensure that your Data is subject to appropriate safeguards, including entering into contracts that require the recipients to adhere to data protection standards that are considered satisfactory under EU law and other applicable, and that it is treated securely and in accordance with this Privacy Policy. Transfers from the EEA to Israel are made based on an adequacy ruling by the EU Commission. Transfers from the EEA to the USA are made based on the Standard Contractual Clauses published by the EU Commission. Transfers from the UK to the EEA and to Israel and made based on UK’s adequacy regulations. Transfers from the UK to the USA are made based on the UK’s International Data Transfer Addendum to the EU Commission Standard Contractual Clauses. For more information about these safeguards, please contact us as detailed below.

We transfer Personal Data to locations outside of the EEA and UK, including in particular USA and Israel, in order to:

– store or backup the information;

– enable us to provide you with the Services and fulfill our contract with you;

– fulfill any legal, audit, ethical or compliance obligations which require us to make that transfer;

– facilitate the operation of our group businesses, where it is in our legitimate interests and we have concluded these are not overridden by your rights;

– to serve our clients across multiple jurisdictions; and

– to operate our affiliates in an efficient and optimal manner.
DO NOT TRACK DISCLOSURE

Our website does not respond to Do Not Track signals. For more information about Do Not Track signals, please see: http://www.allaboutdnt.com/.

CALIFORNIA PRIVACY RIGHTS ACT (CPRA)

Plataine does not meet the threshold of the California Privacy Rights Act of 2020 (“CPRA”), and therefore its data processing activities as a Business (such as regarding Website visitor data) are not governed by the CPRA. Plataine acts as a Service Provider (as defined in the CPRA) on behalf of its Customers and, where the CPRA is applicable to its Customers, Plataine is committed to processing Personal Information on their behalf in accordance with the CPRA.   

CONTACT US

If you have any questions about this Privacy Policy, you may contact us as follows:

• By sending an email to our privacy team at: privacy@plataine.com.

• By post at: 25 Efal Street, Amot Platinum Tower, Floor 12
  Petach Tikva 4951125, Israel